In control or out of control?

Self-reliant digital systems (SDS) can adapt to changing circumstances and environments, evaluate complex situations, make decisions optimise processes. In this context, work processes also change, since SDS are controlled by workers but partly out of control, that is, processing information independently without worker influence. It be expected handling interacting with impact workers’ perception autonomy control their interrelationship. This paper focuses on these developments at airports is based 24 interviews airport flight staff. The findings point a difference between objective the control. Moreover, we identify autonomy-enhancing autonomy-restricting forms in contexts using SDS. sense, article contributes clarifying specific context conceptualising interrelation